The quality assurance system at the Universitas Muhammadiyah Malang has been developed since 2004, marked by the formation of the Teaching and Learning Process Quality Control Agency through UMM Chancellor's Decree Number 02 of 2004. To carry out its main duties, the institution developed a quality assurance system for the teaching and learning process. In 2010, the Teaching and Learning Process Quality Control Body was further developed into an Academic Quality Control Body based on the UMM Chancellor's Decree. Referring to Law no. 12 of 2012 concerning Higher Education, in 2021, UMM developed an Internal Academic Quality Assurance System which has been implemented since 2010 to become an Internal Quality Assurance System.

The development and implementation of the Internal Quality Assurance System at UMM is based on two policies, namely (a) Chancellor's Regulation Number 02 of 2019, concerning civil service, governance and cooperation; and (b) Chancellor's Decree Number 40 of 2019 concerning documents and implementation of the internal quality assurance system. UMM has five quality assurance elements, one of which is the Internal Quality Assurance Agency.

The Internal Quality Assurance Agency is an organ at the institutional level that manages the implementation of the Internal Quality Assurance System in academic and non-academic fields apart from the financial sector. The establishment of an Internal Quality Assurance Agency is determined based on Chancellor's Decree Number 3 of 2019. The structure of the Internal Quality Assurance Agency includes (a) the field of standards development; (b) management information systems and Internal Quality Assurance System surveys; (c) areas of internal quality audits and management review meetings; and (d) the field of document management and assistance.

The main task of the Internal Quality Assurance Agency is to carry out quality assurance activities for the Internal Quality Assurance System at the Institutional level, which includes Faculties, Study Programs and other Governance Organs. The duties of the Internal Quality Assurance Agency include (a) development of Internal Quality Assurance System management; (b) development of Internal Quality Assurance System documents; (c) evaluating and updating quality standards based on internal and external policies; (d) evaluating and updating quality forms and standard operational procedures based on internal and external policies; (e) implementation of internal and external benchmarking in the field of Internal Quality Assurance System periodically; (f) development and management of the Management Information System in the Internal Quality Assurance System; (g) controlling the implementation and reporting of internal and external stakeholder satisfaction level surveys; (h) guaranteeing and monitoring the implementation of the Internal Quality Assurance System in all quality implementation units; (i) independent monitoring and evaluation control by the quality implementation unit; (j) management of the implementation and reporting of Internal Quality Audits; and (k) management of the implementation and reporting of Management Review Meetings.

Head of Internal Quality Assurance Agency

Prof. Dr. Ainur Rofieq, M. Kes.